Alarms
Monitor, investigate, and resolve notification delivery issues with Alarms. Track anomalies, severity levels, occurrences, and detailed error logs in Fyno.
Fyno's Alarms provides a comprehensive summary of all issues encountered while delivering notifications to your users. These alarms are classified into High, Medium, Low and Info categories based on severity, allowing you to prioritize your response. We recommend addressing these issues promptly to enhance your overall notification deliverability and ensure your notifications reach users consistently.
Anomaly
If there are any anomalies detected in your workspace, that information will shown as part of the Alarms page also as shown below.
Clicking the 'View' button will open a popup with complete information about the detected anomaly.
Filters
You can filter and view alarms based on different criteria
Status
- Open - All the alarms which are in Open status.
- Reopened - Alarms which are resolved in the past but occurred again.
- Resolved - Alarms which are resolved by the customer.
Severity
- High
- Medium
- Low
- Info
Module
Module filter will help you to understand in which module the alarm occurred.
- Notification Event
- Webhook
- Workflow
- Provider
- Integration
To further understand this page, let's have a look at what exactly each column means and the data they contain.
Description
Shows you the why the Alarm has been raised such as Invalid request format, Maximum sending rate exceeded etc.
Started
Shows when the alarm occurred for the first time. Ex - 1 hour ago, 2 days ago etc.
Last Occurrence
Shows when the alarm occurred for the last time. Ex - 1 hour ago, 2 days ago etc.
Occurrences
Shows the total occurrences of an alarm.
Severity
Shows the severity of the alarm such as High, Medium and Low.
Module
Shows in which module the alarm occurred.
Alarm Details
You can click any alarm to see the more granular information about each alarm.
The top left section will show you the summary of what you have seen the previous page.
The right hand section shows the trend line of the alarm occurred since it started.
The bottom section shows the sample log details of each occurrence of the alarm. Clicking each log details will take you to the sent logs page.
Status
Shows you the status of the notification event triggered.
Timestamp
Shows when the notification event is triggered
Template
Shows the template which is linked to the notification event triggered.
Notification Event
Shows the notification event which is triggered.
Destination
Shows the destination such as mobile no, email etc.
How to see Alarm Change logs
To see change logs of an alarm, click 'Change log' icon next to 'Mark as Resolved' CTA.
You will see the change logs as shown below. This is helpful when you want to see who resolved the alarm when its reopened.