SMS

Explore SMS providers supported by Fyno and learn how to integrate SMS channels for transactional messages, OTPs, alerts, and customer communications.

When it comes to the easiest and quickest way to reach your customers for important and high-priority messages like OTPs and Transaction alerts, SMS is an undying market and a reliable method for communication.

For your integration convenience, here's a quick step-by-step guide to connecting to our provider partners.

BSNL

Fyno's SMS Simulator

We know you love testing and to provide this feature for you, with realtime logs and experience of configuration, Fyno has come up with the SMS Simulator to help you do just that! Avoid the hassle of integrating your providers and use our SMS Simulator to get an idea of how an integration would work when added to Fyno's platform.

To set it up, follow the below steps:

From the left navigation panel, click on Integrations.

On the page that opens, under the SMS section, find and click on Simulator.

In the pop-up that appears, provide a name, any valid phone no and select Mock failure.

Choose Mock failure as false, if you want to see how the logs will look if the notification is successfully delivered, otherwise select true.

Click on Add Account.

And you are all set to go!

Benefits of using Fyno's SMS Simulator

You are not using any of your live providers
You will save credits from your live account when testing

The Simulator lets you test notification flows without actual delivery.

Common Errors and Troubleshooting

Messages not delivered

Verify Sender ID approval on DLT.
Ensure Entity ID is correct and mapped.
Confirm template ID matches the message content.

Authentication errors

Recheck API Username and Password.
Ensure credentials are API-level, not dashboard login credentials.

Delivery status not updating

Ensure the callback URL is configured in Smartping.
Confirm Smartping can reach external URLs.
Verify DLRs are enabled for your account.