Create and Configure SMS Template
Create and configure SMS templates by defining template details, DLT settings, message content, encoding preferences, and SMS credit usage.
Navigation
Go to → Templates → External → SMS → Create
Configure Template Content
Basic Details
| Field | Description |
|---|---|
| Template Name | Unique name for internal identification. |
| DLT Integration | DLT account where the template will be registered. |
| Category | Defines the SMS use case (e.g., service, promotional, transactional) as specified on the DLT platform. |
| Template Type | The classification of the template as defined by the DLT provider. |
SMS Preview
The preview panel shows how the SMS will appear on a mobile device. You can:
- Validate formatting
- Check variable placement
- Review message length
The system automatically calculates:
- Character count
- Number of SMS credits
Encoding and Credits
GSM-7 Encoding
- 1 credit = 160 characters
| No. of Messages | Text Characters | Unicode Characters |
|---|---|---|
| 1 SMS | 160 | 70 |
| 2 SMS | 306 | 134 |
| 3 SMS | 459 | 201 |
| 4 SMS | 612 | 268 |
| 5 SMS | 765 | — |
Unicode Encoding
Unicode is automatically enabled when the message contains non-GSM characters.
Enable Unicode Message When:
- Using regional languages.
- Variables may contain Unicode text.