Syniverse
Learn how to integrate Syniverse SMS with Fyno by configuring access token, sender channel, and delivery event subscriptions for SMS delivery tracking.
Before we get started, you will need to have a Syniverse account already set up, along with SenderID and registered numbers assigned. Alternatively, you can use the number that are publicly available on the platform for testing.
Find the Provider
Navigate to the Integrations page. Under “SMS” section, click on the "Syniverse" button.
Configure the Integration
In the pop-up, fill in:
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Custom name: Provide a name that would help you identify the configured account in Fyno's portal.
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Access Token: Login into your Syniverse account. On the Applications page, find the Application that you would like to connect and click on it. On the page that loads, find "Auth Keys" section and expand it to find "Access Token". Copy the same and paste it in the "Access Token" field of the Fyno integration page.
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Sender Address/Channel: Login into your Syniverse account. On the Applications page, find "Voice and Messaging Console" and click on it. You will be prompted to select an account. Please select the relevant account and click on "Select". On the page that opens, from the left navigation panel, find "Messaging Account and expand it to find "Private Channels". Select the Channel you would like to connect and copy the channel ID. On the Fyno platform, you will need to enter - "channel:" followed by your channel ID you just copied.
Complete the Integration
Click on "Add Account" once done, and you are all set!
Message Delivery Status
While Fyno has the capacity to track the notification delivery status, Syniverse requires a manual update of the Fyno Callback Endpoint in order to receive these reports. To update the Callback manually follow these steps:
Once done, from the "Event Manager" menu, find and click on "Subscriptions". On the page that loads, click on "New Subscription". In the pop-up that loads, fill in the below details:
- Topic: SCG-Message
- Event Type: All types
- Delivery Configuration: The configuration that was created above.
- Matching Criteria: You may leave this blank.
- Start Time: Enter a time and date.
- End time: We advise to leave this blank, thus not having an expiration date for the Callback URL.
You can now send a test message from Fyno using Syniverse as the Provider and see the delivery logs updated in your Sent logs.