Alarm Management: The Alarms feature is now available for all users, enabling real-time detection, tracking, and management of alarms. An alarm is triggered whenever a failure occurs within the workspace.
New Integration: Added support for MSG91 RCS Integration.
JSON Payload Support in CSV Campaigns (Beta Feature): Now, JSON payloads can be used within CSV campaigns. If you'd like to try this Beta feature, reach out to us, and we'll help you set it up.
DND for RCS: Introduced Do Not Disturb (DND) feature for the RCS channel.
Delivery Distribution Chart: Added within Notification Events Analytics to help users track how many channels a particular notification event was delivered through. This aids in identifying potential over-communication with customers.
Notification Event Delivery Rate Chart: The Top Events chart on the dashboard now shows the notification event delivery rate instead.
Channel-wise Record Count in Campaigns: When uploading a campaign, users can now view the channel-wise count of records, helping determine the maximum messages a campaign could send when multiple channels are used.
Dynamic Meta Flow Workflow Builder for Data Exchange (Beta Feature): Introduced a new feature enabling Dynamic Meta Flow users to easily power data exchange API interactions using Fyno Workflows. This feature is in Beta, and interested users can reach out to try it.
Reply to WhatsApp Message Thread: Added support for replying within a WhatsApp message thread.
Message Reactions in WhatsApp: Users can now react to messages in WhatsApp.
WhatsApp CTA with Static & Dynamic Values + Shorty Support: Fyno Shorty now supports a combination of static and dynamic values in CTAs. Example: https://fyno.io/{{var1}}/{{var2}}. Previously, only dynamic placeholders were allowed.
Single-Channel Routes for In-App & RCS: You can now create Single-Channel Routes for In-App and RCS.
âš¡ Feature Enhancements
WhatsApp Template Editor Updates: Major updates, including the introduction of CTA Interactive Templates.
Renaming "Routing" to "Routes": For better consistency, Routing has been renamed to Routes.
Data Retention Information: Added retention period details for Fyno Shorty, Analytics, and In-App messages in the Data Retention table.
Sent by Time of Day Chart Update: Improved clarity and visualization in the Sent by Time of Day Heatmap.
Campaign Enhancements:
Canceled Campaign Banner: A "Canceled" banner is now shown when a campaign is canceled by the user.
Hidden Distinct ID Field: The Distinct ID field is now hidden in the Campaign Test feature when user profiles are not being used.
Omni-Channel Routes: Added READ and CLICKED statuses for RCS success criteria in Omni-Channel Routes.
Sent Logs Prioritization: Delivered messages now take higher priority over Undelivered. This change ensures better accuracy in cases where WhatsApp sends both DELIVERED and UNDELIVERED statuses for the same message when delivered to one device but undelivered on another.
Fyno Connect Rebranding: The Fyno Connect application now reflects new branding and colors.
Live Trace Logs Disabled for Successful Workflows: Live Trace Logs are now disabled by default for successful workflows, while input data payloads remain accessible.
🛠Bug Fixes
Template Preview Formatting: Fixed formatting issues in Template previews.
Dynamic Attachments Deletion: Resolved a bug that prevented deleting dynamic attachments from placeholders.
External Template UI Fixes: Fixed UI bugs in External Templates for WhatsApp.
Walkthrough API Performance Optimization: Reduced walkthrough API calls by implementing caching.
Fixed "Open in New Tab" Issue: Resolved a bug where Cmd/Ctrl + Click opened links in both the same tab and a new tab.
Shorty Configuration Duplication Fix: Shorty configuration now correctly duplicates when duplicating a template.
Notification Event Playground Fixes: Resolved issues with conditional templates and preview functionality.
Notification Event Analytics Fix: Fixed a bug that prevented all templates from appearing in the Notification Event Analytics template list.
