Source: https://fyno.docs.pageloop.ai/documentation/core-features/integrations/whats-app/route-mobile

# Route Mobile

Before we get started, you will need an active WhatsApp number as well as templates pre-configured in your Route Mobile account

1. **Find the Provider**

   Navigate to the Integrations page. Under "WhatsApp" section, click on the "Route Mobile" button.
2. **Configure the Integration**

   In the pop-up that appears, fill in:
   - **Custom name:** Provide a name that would help you identify the configured account in Fyno's portal.
   - **Username:** Provide the username that you use to sign into your Route Mobile Account.
   - **Password:** Provide the password that you use to sign in, corresponding to the same Route Mobile account
3. **Complete the Integration**

   Click on "Add Account" once done, and you are all set!

## Message Delivery Status

While Fyno has the capacity to track the notification delivery status, Route Mobile requires a manual update of the Fyno Callback Endpoint in order to receive these reports. To update the Callback manually follow these steps:

1. Log in to your Route Mobile account.
2. Navigate to the **Profile Management** section within your WhatsApp settings.
3. Enter Delivery callback URL (you will get it from Route Mobile integrations popup) into the designated **Callback URL** field.