Source: https://fyno.docs.pageloop.ai/documentation/core-features/integrations/whats-app/msg-91

# MSG91

Before we get started, you will need to have an MSG91 account already set up.

1. **Find the Provider**

   Navigate to the Integrations page. Under "WhatsApp" section, click on the "MSG91" button.
2. **Configure the Integration**

   In the pop-up, fill in:
   - **Custom name**: Provide a name to help you identify the configured account in Fyno's portal.
   - **API Key**: Enter the Auth Key from MSG91 account. Go to navigation menu -> Settings -> Auth Key. Create a new one, or use an existing one.
   - **From Number**: Enter the registered Business Number that you would like to use (including ISD code) and enter the same without the "+" symbol. Example - 919876543210
3. **Complete the Integration**

   Click on "Add Account" once done, and you are all set!

## Message Delivery Status

While Fyno has the capacity to track the notification delivery status, MSG91 requires a manual update of the Fyno Callback Endpoint in order to receive these reports. To update the Callback manually follow these steps:

1. Log in to your MSG91 account.
2. Navigate to **Configuration** and find "**Webhook**" from the left navigation bar.
3. Configure the URL given in the MSG91 Integration popup ![](/images/whatsapp_msg91_callback.png)

You can now send a test message from Fyno using MSG91 as the **Provider** and see the delivery logs updated in your **Sent logs**.