Source: https://fyno.docs.pageloop.ai/documentation/core-features/integrations/whats-app/interakt

# Interakt

Before we get started, you will need an active WhatsApp number as well as templates pre-configured in your Interakt account

1. **Find the Provider**

   Navigate to the Integrations page. Under "WhatsApp" section, click on the "Interakt" button.
2. **Configure the Integration**

   In the pop-up that appears, fill in:
   - **Custom name:** Provide a name to help you identify the configured account in Fyno's portal.
   - **API Key:** In your Interakt Account, under the Developer Setting, you will find the find 'Secret Key'.
     ![](/images/whatsapp_interakt_apikey.png)
3. **Complete the Integration**

   Click on "Add Account" once done, and you are all set!

## Message Delivery Status

While Fyno has the capacity to track the notification delivery status, Interakt requires a manual update of the Fyno Callback Endpoint in order to receive these reports. To update the Callback manually follow these steps:

1. Log into your Interakt Account
2. From the top right corner, find **Developer Setting** and click on **Configure** under Configure Webhook.
3. On the page that loads, enter the Callback URL provided in the popup in Webhook URL. Enter the Secret Key. ![](/images/whatsapp_interakt_callback.png)
4. Under **Template Messages sent via API** and **Template Message sent via Interakt Campaigns**, select all the required options and click Submit.
5. Test your integration by sending a message from the Fyno App. You will be able to see this in the the logs, when you click on it, under the **[Delivery](./log-details-delivery)** tab.