Source: https://fyno.docs.pageloop.ai/documentation/core-features/integrations/sms/ics

# ICS

Before we get started, you will need to have a ICS account already set up, along with SenderID and Templates.

1. **Find the Provider**

   Navigate to the Integrations page. Under "SMS" section, click on the "ICS" button.
2. **Configure the Integration**

   In the pop-up, fill in:
   - **Custom name**: Provide a name that would help you identify the configured account in Fyno's portal.

   - **UserID**: The CustomerID that is displayed on your ICS Account when you log in and view the dashboard

   - **Password**: Password used to log into the Customer ID entered in the previous field

   - **Sender**: The Sender that is being used by you to send out messages.

   - **Entity Id**: The Entity ID that is registered with DLT Platform
3. **Complete the Integration**

   Click on "Add Account" once done, and you are all set!

## Message Delivery Status

While Fyno has the capacity to track the notification delivery status, ICS requires a manual update of the Fyno Callback Endpoint in order to receive these reports. To update the Callback manually follow these steps:

1. Log into your ICS Account.
2. Configure the URL given in the ICS Integration popup and Save.