Source: https://fyno.docs.pageloop.ai/changelog/2026-08-03

# 2026 08 03

## 26.2.7

This release improves template creation and management across channels, enhances campaign monitoring with more detailed analytics and reporting, and delivers performance improvements for placeholders to provide a smoother authoring experience.

We've also addressed issues across In-App SDK, Connect authentication, Omni Channel routing, WhatsApp Flows, Go Live navigation, Users and Preferences, and WhatsApp template previews to improve overall platform reliability.

### ⚡ Feature Enhancements

**Template Builder and Management Improvements**

- Creating and managing templates is now more flexible across channels. You can reorder Call-to-Action (CTA) and Quick Reply buttons in Meta templates to better highlight important actions.
- We've also refined the RCS Template Builder with clearer labels, improved carousel card naming, and a cleaner layout.
- Additionally, non-synced WhatsApp templates now display richer template information, making them easier to review and manage.

**Faster Placeholder Experience**

- Placeholder lists now load faster and provide smoother scrolling, even in workspaces with a large number of placeholders.
- Searching, browsing, and selecting placeholders is now quicker and more responsive, improving the overall authoring experience.

**Enhanced Campaign Monitoring and Analytics**

- We've improved campaign visibility and reporting to help you monitor delivery performance more effectively.
- Campaign Details and Analytics pages now include a Failed Notifications banner with options to view error details and download failed records.
- We've also improved the accuracy of Total, Failed, and Duplicate campaign counts, updated throttling status indicators, and added the ability to sort expanded analytics by Delivery %.
- In addition, the expanded Delivery Rate table now includes a collapsible Not Sent column that groups Error, Failed, Dropped, and Timeout statuses while allowing you to expand the view for a detailed breakdown.

### 🛠 Bug Fixes

**In-App SDK Improvements**

- Fixed an issue where buttons in In-App SDK notifications did not open their configured URLs.
- Notification buttons now navigate users to the correct destination as expected.

**Omni Channel Route Creation**

- Fixed an issue where an empty error message was displayed after creating an Omni Channel route from the Notification Events page.
- Route creation now completes successfully without displaying the incorrect notification.

**Connect Authentication**

- Resolved an issue that prevented Single Sign-On (SSO) from working in Connect.
- SSO authentication now functions correctly while existing login methods continue to work as expected.

**Go Live Navigation**

- Fixed an issue where tabs were hidden on the Go Live page when no data was available.
- Tabs now remain visible, providing a consistent navigation experience even in empty states.

**WhatsApp Flow Template Configuration**

- Fixed an issue where WhatsApp Flow templates generated an incorrect configuration, preventing flows from running correctly.
- Templates now save the correct configuration, allowing WhatsApp Flows to execute as expected.

**Users and Preferences**

- Fixed an issue where the Users and Preferences > User List empty states displayed table headers and pagination even when no data was available.
- The empty state illustration in Preferences > User List has also been resized for a cleaner layout.

**WhatsApp External Template Preview**

- Variable placeholders in the WhatsApp External Template preview now display without the `$` prefix.
- Placeholders are shown as `{{1}}`, `{{2}}`, and so on, instead of `{{$1}}`, `{{$2}}`, matching the expected template format.